TERMS & CONDITIONS

UNCOLLECTED ORDERS

  • Orders must be collected within 14 days from the date of order, after which we reserve the right to cancel your order if it has not been paid by bank transfer yet.

RETURNS & REFUNDS

  • We may issue you a full refund within 2 days after your purchase if the items are not used.  The product must be unopened and sealed in its original form.

  • The item shall be delivered to our address at your own cost, unless we sent the wrong/defective product.

  • We will return the monies to you via cash or bank transfer upon receiving the product.

  • In the event that an item is sent wrongly but the item has been opened by our customer, no refund will be provided and we will asked for a full payment of the item.  Therefore, all customers must ensure the delivered item is correct before opening its package.

PRODUCT USAGE

  • We recommend patch testing on skin before applying any product.

  • Results vary depending on skin condition.  We cannot guarantee all products work as advertised, as skin condition differ individually.

  • Should you encounter any redness or allergy reaction, stop using it immediately. 

  • We are not responsible for any side-effect and it is the sole responsibility of our customers to use the product safely and as they deem suitable for their own use.